Tenant care
Microsoft 365 Support
Care for your Microsoft 365 tenant: administration, security, licences and user support.
Overview
We run the day-to-day of your tenant: accounts, licences, security settings and the shared structure behind Teams and SharePoint. Small requests get answered quickly, and risky defaults get fixed before they become incidents.
Built with
- Microsoft 365 admin center
- Microsoft Entra ID
- Exchange Online
- Microsoft Intune
- Microsoft Purview
That covers identity and access in Entra ID, conditional access and multi-factor authentication policies, mailbox and SharePoint administration, licence assignment and cleanup, and support for the people using it. We keep a record of every change, so nothing is a mystery later.
Requests come through a shared queue with agreed response times, and we review security posture and licence use each month. When something needs a bigger change, we scope it separately rather than smuggling it into support.
Why it matters
Most tenant problems are configuration problems: shared passwords, licences paid for and never used, guest access nobody reviews. Steady administration keeps access tight and the bill honest.
What we deliver
What you get.
- Tenant administration and licences
- Entra ID and access policy care
- Mailbox, Teams and SharePoint admin
- User support and change record
Questions, answered.
Yes. We review the configuration first, list the risks, and agree the changes before we take on the day-to-day work.
We advise on what you need and work with your reseller or your existing agreement. We do not mark up licences.
Into a shared queue staffed by your team or ours, depending on the plan. You can see the status of everything, and we report on volumes each month.
Next solution