Apps kept healthy
Application Support
Support for the business apps you run: fixes, monitoring and improvements.
Overview
We take responsibility for the applications your business runs on, including the parts nobody built recently. Bugs get fixed, alerts get answered, and small improvements ship instead of waiting for a rewrite.
Built with
- Azure App Service
- SQL Server
- GitHub Actions
- Azure Monitor
- Application Insights
That covers triage and fixes across web apps, internal tools, integrations and the scheduled jobs that hold them together, plus monitoring, dependency and security updates, and a documented path to release. We start with a short assessment, so we know what we are taking on.
Support runs to an agreed monthly allowance with severity-based response times, and anything larger is estimated before work starts. Handover material — architecture notes, environments and deployment steps — is maintained as part of the service.
Why it matters
Applications nobody owns become risk: unpatched libraries, undocumented jobs, a fix only one person knows how to make. Looking after them deliberately is cheaper than the outage or the emergency rebuild.
What we deliver
What you get.
- Triage and bug fixes
- Monitoring and dependency updates
- Small feature improvements
- Documented release process
Questions, answered.
Yes, that is common. We start with a short discovery exercise to map the code, data and hosting, and you keep the documentation we produce.
Critical incidents go to the front of the queue, and we work to the response times agreed in the support plan, with updates as we go.
No. Support covers keeping the application healthy; larger features can be built by us or by your own team.
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